Optometrist - Mumbai

Role & Responsibilities (R in BARE Fit)

Role Summary

·         conduct accurate eye tests and vision assessments for customers.

·         Prescribe suitable lenses, frames, and contact lenses as per requirement.

·         Assist customers in selecting appropriate eyewear based on prescription and lifestyle needs.

·         Maintain detailed records of eye tests and patient history.

·         Ensure high customer satisfaction through professional consultation and advice.

·         Support store team in achieving sales targets through quality eye testing and product recommendation.

KRA: Task / Activities

·         Perform refraction and eye health screening.

·         Ensure equipment calibration and hygiene maintenance.

·         Recommend corrective measures and coordinate with the sales team.

·         Maintain patient records and reports accurately.

·         Educate customers on eye care and lens maintenance.

KPI: Performance Metrics

·         Accuracy in Eye Testing (%).

·         Customer Satisfaction & Repeat Visit Rate.

·         Prescription-to-Sale Conversion Ratio.

·         Monthly Consultation Count.

·         Compliance with Store SOP & Quality Standards.

Skills & Attitude (A in BARE Fit)

Required Skills

Preferred skills

·         Strong Knowledge of Refraction & Optometry Procedures

·         Excellent Communication & Consultation Skills

·         Experience in Customer Interaction & Product Recommendation

·         Proficient in Using Vision Testing Equipment

·         Basic Computer Knowledge (for Reports & POS)

·       1-2 years of Experience    

·         Experience in Luxury Optical Retail Environment

·         Knowledge of Branded Eyewear & Contact Lenses

·         Familiarity with Digital Eye Testing Systems

Attitude Required for This Position

·       Patient, polite, and service-oriented behavior

·       Strong professional ethics and attention to detail

·       Team-oriented with a customer-centric approach

·       Punctual, disciplined, and adaptable to retail timings

·       Positive attitude towards learning and skill development