Manager Client Success
Job Description:
Responsible for guiding customers through successful program implementation, working closely with clients, Sales and IT. Requires adaptability, strong attitude, and a proven track record of excellent customer service
Primary Job Responsibilities:
Work independently with minimal supervision
Support clients in implementing recognition programs across time zones
Demonstrate software clearly based on client needs
Understand, resolve, and communicate setup-related issues
Build strong client relationships for successful program launch
Act as a bridge between clients and internal teams
Coordinate with Sales to align on client expectations
Collaborate with cross-functional teams to ensure customer satisfaction
Share best practices to improve client engagement
Support continuous process improvement and efficiency
Qualifications and Experience
Minimum Qualifications - Bachelor’s Degree
Preferred/Additional Qualifications MBA/Post Graduate in Commerce/HR/IT Operations
Minimum Experience - 3 to 5 Years
Industry preference - Corporate - B2B Business model / Global MNC
Additional Details :
1. Working Days: 5 days (Monday to Friday)
2. Working Time: Flexible start time between 8:00 AM to 11:00 AM – 8.5 Hours of working
3. Gender Preference: Male / Female
4. Interview Process: 1st round telephonic, Face-to-face (5 rounds)
5. Additional Benefits: PF, insurance, leaves
6. Communication skills : Should be excellent
7. Payroll type : On roll
Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341
Company Profile
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Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.