Customer Service Executive - Borivali
Job Description:
Key Responsibilities:
Make outbound calls to potential customers to brief them about our services.
Engage with customers via chat to resolve queries and provide service details.
Schedule appointments with interested customers and confirm via email.
Send the company profile and other relevant information to clients over email.
Maintain accurate records of customer interactions and follow-ups.
Coordinate with internal teams to ensure timely communication and support.
Ensure high standards of customer satisfaction through effective communication.
Key Skills :
Company Profile
The Organization with a team of young, aggressive minds, with a passion to create products that would enhance the mobility experience of the consumers. Having seen this industry evolving since its early years, we carry a vast industry experience of over 20 years. They understand how the market shifted from the keypad days to the touchscreen days and how important the data consumption has become today in every walk of life. And to complement these changing needs of the consumers we have developed a wide range of products keeping abreast with the technological advancements.
Their Lifestyle Accessories category includes: Earphones, Wireless Neckbands, Wireless Earbuds, Wireless Headphones, Wireless Speakers, Wireless Party Speakers, Smart Watches, etc
Mobile Accessories category includes: Batteries, Power bank, Travel Chargers, Car Chargers, DC Chargers, Data Cables, Aux Cables, OTG Dongles, Card Readers, USB Hubs, etc
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.