Executive Project Delivery based at Mumbai
Job Description:
Job Description:
- Engage directly with key enterprise clients to understand requirements and manage expectations.
- Coordinate with cross-functional teams including sales, network operations, field teams, and customer support to ensure highest quality service standards.
- Monitor project KPIs and prepare reports for executive leadership
- Adherence to SLAs and service delivery metrics
- Drive continuous improvement in delivery processes and customer satisfaction metrics
- Identify and mitigate project risks and develop contingency plans
- Create detailed project plans, timelines & resource allocations.
- Responsible for multiple concurrent enterprise connectivity projects across various stages of the delivery lifecycle
Key Skills :
Company Profile
We provide customers access to the best internet speeds for enhanced productivity, entertainment, and communication. We are --- of India’s largest ISPs with a presence in 350+ key cities across the country and counting. we connect homes and offices online with our Fiber-To-The-Home (FTTH) on Gigabit Passive Optical Network (GPON) technology. The GPON technology offers a reliable roadmap to meet customer demands. the end user via fibre optic cable, making it more efficient than a standard copper . We have successfully commissi---d and managing an NLD (National Long Distance) network in some major cities & public Wi-Fi solutions in Dharavi-Mumbai, Delhi, including major public festivals across India.We are passionate about delivering the best customer experience, and constantly strive to improve our services to meet the evolving needs of our customers.
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