Opening for Talent Acquisition Operations Analyst in Pharmaceutical company for BKC location

Job Description:

Role: Talent Acquisition Operations Analyst

Experience:  2+ years

Contract: Contract is every year renewable(Based on your work) - Payroll company is Talisman.

Reporting to: Regional Director TA Operations

Summary:

Talent Acquisition Operations Analyst will manage recruitment programs, systems and tools (ATS, CRM, Digital Interviewing etc.)  that drive functional excellence, streamline operations, and enable continual process improvement. With a sharp focus on data driven decision making, TA Ops analyst will support the development and continuous improvement of TA processes, tools adoption and usage by TA team.

ROLES & RESPONSIBILITIES

Managing/supporting recruitment programs/projects- coordination, meetings schedule, requirement gathering, documentations

Training new recruiters and addressing their queries

Hands-on experience with Workday or other Applicant Tracking Systems (ATS)

Strong problem-solving skills, Time Management, understanding of tools and tech in HR./TA.

Writing and maintaining SOPs

Managing the Global TA mailbox – handling day-to-day queries and resolving issues raised by recruiters

Core job responsibilities:

1. Manage Global TA mailbox- day to day queries, issues raised by recruiters, 1st contact established with recruiters in 24 hrs and work with HRIT, HRSC to get those resolved, if requires their intervention.
2. Ensure all new recruiters have access to Workday Recruiting, CRM, SharePoint and other tools.

• Onboard, train new recruiters on TA systems and processes, with compliance guidelines.

1. Manage Area team’s headcount and capacity planning trackers.
2. Regular updating and managing accurate Req assignment table, changes etc.
3. Support all new enhancements, integrations testing of tools used in Talent Acquisition, liaison with Recruiters and HR IT to ensure accurate updates and go-live

• Partner with Corporate Ops team on WD releases/testing and new solutions, liaison with Recruiters and HR IT to ensure accurate updates and go-live.
• Project Management- Support (Lead or partner) Area, Global initiatives defined as per strategy, delivering desired results.

1. Partner with Regional TA leads on their area requirements for TA Operations, provide regular updates on the projects progress, ad-hoc data requests, KPIs etc.

Education/Experiences:

• Graduate
• 3-5 yrs. of work experience in Client Management, TA or HR Operations
• Experience of managing, implementing CRM/ATS or new HR tools and technology
• Passion for technology, ability to learn new tools quickly, explore new functionalities for team’s success.
• Knowledge of excel., Power BI will be advantage.

Functional competencies

• Project Management
• Knowledge of Applicant Tracking system (preferred)
• Knowledge of Excel and other reporting tools (preferred)