Sr. Deployment Support/IT Head (Capital Market domain)

Job Description:

Sr. Deployment Support/IT Head (Capital Market domain)

Roles and Responsibilities
- Provide XTS deployment and BOD EOD support
- Resolve day to day issue of clients' via phone, email and on-line chat or Remote Support
- Troubleshoot XTS application issue
- Coordinate with Client, Dev Team and Application Support team for resolving the issue
- Monitor and maintain server health and Infra
- Provide BOD/EOD process demo to Client
- Maintain and update client hardware / Software configuration and build details in document as per
company policy
- Coordinate with Exchange for Login or other technical issue for Symphony UAT Setup.
- Maintaining excellent relations with Customers and create a trusting relationship.
- Be able to manage team
Minimum Requirements
- Knowledge of Exchange (NSE, BSE, MCX, NCDEX) Connectivity type, protocol and required details for
CTCL (Interactive and Broadcast) configuration.
- Knowledge of Troubleshooting Exchange login and Broadcast issue.
- Knowledge of Linux commands for day to day Operations, Deployment and Application
troubleshooting.
- Knowledge of Multicast technology and troubleshooting.
- Knowledge of network issue for application connectivity issue.
- Knowledge of Windows , Linux firewall configuration.
- Knowledge of MySQL Database Management and backup
- Knowledge of Windows and Linux software installation and configuration.
- Knowledge of Batch Script, Python Script, Linux Bash Script, Powershell script
- Knowledge of Windows, Linux and Network performance monitor.
- Knowledge of Trading platforms such as ODIN, NEST, NOW etc
- Willing to work with extended time support when emergency
- Should take the responsibility of given task and complete in time
- Good communication skills written and verbal (English / Hindi)
- Good Team work
- Preferred Microsoft / Linux / Network / ITIL certified.
- Prefer Graduate from reputed university.

All saturday's working