E Commerce Executive -Halol

Job Description:

Job Title                              : E Commerce Executive

Job Location                      : Halol

Experience                         : 4-5 Years

Qualification                      : B Com, M Com any

Salary Budget                    : 3.0 to 4.2 lacs per annum

Gender Preference          : Male Only

Age Criteria if any            : 25 to 35 years

Industry Preference if any            : Packaging or Manufacturing

Shift Timing if Applicable               : 9 to 5.30 pm - Sunday Off

Roles & Responsibilities :

1. Product Listings & Content Management:

• Create, update, and optimize product listings across all e-commerce platforms
• Ensure accuracy and appeal of product descriptions, images, pricing, and keywords

2. Daily E-commerce Operations:

• Oversee and manage the day-to-day activities on platforms like Amazon, Flipkart, IndiaMART, etc.
• Ensure smooth operation of online storefronts and backend tools

3. Order Management:

• Track and process orders across all platforms
• Coordinate with warehouse and dispatch teams to ensure timely deliveries

4. Inventory & Stock Control:

• Monitor stock levels and manage replenishments across platforms
• Prevent stockouts and overselling with accurate forecasting

5. Reporting & Analysis:

• Generate regular reports on sales performance, customer behavior, and product trends
• Analyze data to support business decisions and optimize campaigns

6. Customer Support:

• Handle customer inquiries, complaints, and returns
• Ensure high levels of customer satisfaction and timely resolution

7. Logistics & Supply Chain Management:

• Coordinate with logistics partners for timely pickups and deliveries
• Track shipments and resolve transit-related issues

8. E-commerce Software Management:

• Explore, evaluate, and onboard new e-commerce and automation tools
• Stay updated on latest software and tech developments

9. E-commerce Accounting & Reconciliation:

• Coordinate with finance team for payment reconciliation, invoice generation, and fee deductions
• Maintain platform-wise financial records

10. Shopify Website Creation & Development:

• Assist in building and maintaining Shopify websites
• Ensure a user-friendly interface and smooth buying experience

11. Technology & Tools Management:

• Use and manage tools for SEO, analytics, CRM, and inventory integration
• Ensure seamless integration across systems

12. Team Leadership & Vendor Coordination:

• Lead junior team members and interns
• Coordinate with external vendors, designers, photographers, and service providers

13. Marketplace Management:

• Handle backend operations, catalog uploads, promotions, and policy compliance for each marketplace
• Act as primary liaison with account managers of respective platforms

14. Shopify & E-commerce Event Management:

• Plan and manage sales campaigns, seasonal offers, and promotions
• Coordinate with marketing for festive or brand event executions

Desired Candidate :

• 4+ years of hands-on experience in e-commerce operations
• Proficiency in handling major platforms (Amazon, Flipkart, Shopify, etc.)
• Strong MS Excel skills and understanding of data analytics
• Good communication, problem-solving, and team coordination skills
• Familiarity with e-commerce tools and software (e.g., Unicommerce, Zoho, etc.)