Manager - Quality(Kolkata)

Job Description:

Experience:10+ yrs experience in developing & implementing Quality framework.

Reporting :CEO

Department: Quality

Job Responsibility 

Process / Sub-Process
Plans & Strategies

• Develops and implements quality frameworks and management system in all processes and ensure regular updating of the same.
• Ensures all company policies, procedures, and work instructions are documented in a clear, simple and concise manner
• Ensures compliance to quality policy, quality standards, regulatory and statutory guidelines as per policies
• Drive quality focused culture at all plants in respective business units and ensure zero ppm.
• Drives overall strategies to achieve to meet the customer OTIF.
• Develops policies and procedures for product Quality Assurance

Customer Orientation:

• Drives Root Cause Analysis in the company for all processes to take corrective actions
• Defines the specifications of the products as per the expectations of the customers defined in the scope.

Develops Benchmarks:

• Ensures compliance to Customer requirements as per scope
• Identify gaps in business processes and design & implement action plan for business process improvements.
• Creates Qualitative and Quantitative benchmarks for the projects
• Defines and supports new projects and initiatives for the company.

Audits & Systematic Process:

• Carry out process flows/line audits, identify areas of improvement in production and prepare action plan to improve the processes.
• Plans quality inspection and Finished Good release
• Implements systems and certified processes for the production process, people and waste management.

Vendor Management:

• Carries out supplier improvement in terms of systems adherence and discipline in co-ordination with sourcing
• Prepares and ensures adherence to supplier evaluation calendar and meet yearly target of improvement of supplier quality.

Testing:

• Maintains the data base for compliance resources including standards, rules & regulations.
• Supervises the Testing activities and ensures team members follow the laid down protocols.

People Management:

• Manages and issues timely instruction to the down line performers to achieve the organization Goal
• Optimal utilization of available resource for better productivity.

QA & QC:

• Plans quality inspection incoming raw material, finished goods.
• Makes final decision for non-conforming materials.
• Analyze customer issues & escalations (repeated) to identify the root-cause, create and implement the CAPA for the same
• Trains all company personnel in the documented Quality policies