Zonal Head-West - Mumbai

Job Description:

Job Description: Sales

Job Title: Zonal Head – West

Job Purpose: This role will be primarily responsible for driving continuous improvement in all aspects of Sales and Marketing in the assigned Zone to achieve the business objectives.

Duties & Responsibilities:

Sales Objectives

• Drive identified initiatives in the Zone to achieve the overall sales objectives
• Identify & effectively implement Major and Key initiatives at zonal level in the areas of Market Development & Sales Operation
• Identify the critical issues of the Zone affecting sales & take remedial action/ escalate wherever needed
• Continuously monitoring the achievement of targets by keeping close check on monthly/weekly basis.
• Ensure satisfactory resolution of client queries and concerns in timely manner.
• Enhance productivity
• Validate feedback and data which is collected by branch sales manager from his team and report it to the HO
• Ensure timely recovery of the outstanding amount in the respective zones.
• Ensure sales targets for the zone are met in terms of sales from existing clients, returning clients and new clients.

People Management

• Ensure timely recruitment and retention of right quality people
• Achieve clarity on role & responsibilities of all field managers and employees by regular interaction with HO and field employees
• Implement the performance and potential management system including career planning & development of key employees
• Continuously audit the market work done by all sales employees; assess and give guidance to improve market working
• Identify poorly performing field employees and take suitable remedial actions

Market Connect

• Engage with the Top Customers in the Zone
• Collect feedback on all aspects of the business including product quality, pricing, competition activities, schemes, etc.
• Identify success stories and replicate in other parts of the zone. Also share with HO for replication in other parts of India
• Periodically attend market development activities/meets and give guidance to the marketing execs. for improving effectiveness and give feedback to HO on any support required

Required Qualifications: Preferably Graduate with 10-14 Years of relevant experience. Educational qualification is not a limiting factor for the right candidate.

Notes on Ideal candidate:

• The ability to work under pressure.
• Confidence, drive and enthusiasm.
• Decision-making ability and a sense of responsibility.
• Planning and organizational skills.
• Commercial acumen.
• Excellent communication and negotiation skills.
• Should have excellent interpersonal and client relationship management skills