Indiagold | Branch Loan Officer | Chennai, Hyderabad
Job Description:
Branch Loan Officer (Gold Loan Operations)
Location: Chennai / Hyderabad | Type: Full-Time, Branch-Based
Experience: 1–3 Years | Focus: Operations & Customer Service (No Sales)
ROLES
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Expert Assessment: Conduct precise gold purity testing using fire assay, karat meter, and acid testing methods.
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Loan Processing: Manage end-to-end documentation and disbursement for cases routed by Loan Managers (LMs).
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Customer Excellence: Act as the face of the branch, assisting walk-in customers with inquiries and ensuring a professional, "customer-first" experience.
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Compliance & Safety: Evaluate ornaments based on RBI Loan-to-Value (LTV) guidelines and ensure 100% accuracy in KYC, tagging, and custodianship.
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Operational Integrity: Maintain a "Zero Deviation" record during audits and strictly follow SOPs for gold handling and storage.
Offered Benefits / Facilities :
- month incentive as per perfromance
Key Skills :
Company Profile
Globally, banking is witnessing a wave of digitization. However, several banking products like gold loans require physical interactions, mandating the need of physical branches.
At ---, we're building a full-stack solution combined with on ground execution to digitise these interactions. Just like Uber did with taxis!
No more waiting in line at a branch! It's all online now!
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.