Backend Sales Coordinator - Andheri East Kurla Rd

Job Description:

• Location: Andheri East kurla Rd, Mumbai
• Experience: 3 – 5 Years
• Working days : Monday - Friday | 6 Days ( with 4th Sat off)
• Work Time : 9:30 Am t0 6:30 Pm 

Role Overview

We are looking for a Sales Backend Coordinator who will support the sales team by managing customer communication, coordinating orders, maintaining reports, and ensuring smooth execution of sales and delivery processes across India.

Key Responsibilities

• Make daily calls to potential customers to introduce the company and promote company products to generate enquiries.
• Schedule meetings and coordinate visits for the sales team with prospective clients.
• Handle social media promotions for company and its various brands.
• Coordinate with customers, suppliers, internal teams, and warehouse for smooth operations.
• Promote COLO products across various platforms including government bids and private platforms.
• Respond promptly to customer emails, calls, and inquiries to ensure high levels of customer satisfaction.
• Manage order processing, ensuring orders are accurately entered and processed as per customer requirements.
• Ensure timely delivery of orders and maintain coordination with logistics teams.
• Maintain active communication with sales representatives to ensure prompt order execution.
• Manage Pan India deliveries including address verification, documentation, and POD submission.
• Coordinate meetings and align communication between customers and suppliers when required.
• Maintain customer-wise MIS reports and sales data records.
• Manage and execute sales and purchase-related coordination activities.
• Coordinate with the warehouse team for stock management and order dispatch. Visit the warehouse whenever required for stock verification and coordination with the team.

Key Skills Required

• Strong communication and coordination skills
• Good follow-up and customer handling ability
• Knowledge of order processing and MIS reporting
• Basic understanding of social media promotions
• Ability to manage multiple tasks and deadlines
• Working knowledge of MS Excel and documentation