Service Engineer
Job Description:
Industry: Cement / Heavy Industrial Equipment
Experience: Minimum 2 years
Role Type: Field Service & After-Sales Support
Job Summary
We are hiring skilled and customer-focused Service Engineers to support installation, commissioning, maintenance, and troubleshooting of bulk material handling chains at cement plants and heavy industrial sites. The role plays a critical part in after-sales service, customer satisfaction, and technical support.
Key Responsibilitie
- Installation, maintenance & commissioning of:
* Bucket Elevator Chains
* Conveyor Chains
* DPC Chains (Deep Pan Conveyor Chains)
* Reclaimer Chains
at cement & heavy industrial sites, along with breakdown and troubleshooting support
- Perform on-site servicing of bulk material handling chain systems
- Attend breakdown calls and troubleshoot mechanical issues
- Carry out preventive maintenance and periodic equipment health checks
- Coordinate with client maintenance teams for smooth operations
- Prepare detailed service reports after each site visit
- Support technical training and product demonstrations
- Maintain records of tools, spares, and service activities
- Follow safety standards, site protocols, and compliance requirements
- Escalate complex issues to the Service HOD / technical team
- Assist with warranty inspections and AMC services
- Build strong customer relationships
- Travel extensively across Pan-India locations (20–22 days per month)
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Skills & Experience Required
- 3–5 years of service/maintenance experience (cement, or heavy equipment preferred)
- Strong knowledge of mechanical systems and industrial chains
- Ability to read engineering drawings and technical manuals
- Excellent troubleshooting skills
- Willingness to travel frequently
- Good communication and reporting skills
- Strong understanding of safety practices
- Proactive, hands-on, and team-oriented
Key Skills :
Company Profile
Established in 1978, this Raipur-based company has grown into India's largest manufacturer of bulk conveying --- and accessories, exporting to over 35 countries worldwide, including those in the EU and US. Their extensive product range encompasses bucket elevator ---, reclaimer ---, deep pan conveyor ---, drag ---, and customized solutions tailored to specific conveying applications. Serving diverse industries such as cement, mining, iron and steel, chemicals, and more, the company is committed to delivering durable, high-quality products that enhance material handling efficiency.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.