Executive Assistant

Job Description:

Role Summary

The Secretary / Executive Assistant will be responsible for ensuring smooth day-to-day administrative and coordination activities, supporting the CEO and internal teams with execution, communication, and operational efficiency.

KRA: Task / Activities

• Manage incoming calls, emails, and basic client communication
• Schedule meetings, maintain calendars, and ensure timely follow-ups
• Prepare and manage documentation, reports, and accurate data entry
• Assist in travel bookings, itinerary planning, and coordination
• Maintain office records, files, and communication logs
• Coordinate between internal teams and clients for seamless operations

KPI: Performance Metrics

• Timely completion of assigned tasks with minimal errors
• Effective follow-up tracking and closure without reminders
• Clear, professional, and prompt communication
• Smooth day-to-day operational flow without confusion
• Reduced dependency on supervision

Desired Profile / Criteria / Skills :

Required Skills

• Strong communication skills (verbal & written)
• Proficiency in MS Office / Google Workspace
• Basic administrative and coordination skills
• Ability to multitask and prioritize work

Preferred skills

• Exposure to travel, hospitality, or service industry
• Experience in handling client interactions
• Calendar and scheduling tools proficiency