Chief Manager – Risk Control Unit Noida

Job Description:

Key Responsibilities

Functional Responsibilities

Fraud Risk Management

• Design and implement robust fraud risk management strategies across retail loans, commercial loans, unsecured lending, and e-commerce financing.
• Identify emerging fraud trends, including cyber fraud, online fraud, and call center-related frauds, and deploy preventive controls.
• Develop and enhance fraud detection and monitoring systems.

Monitoring & Investigation

• Oversee real-time transaction monitoring and fraud alert systems.
• Lead end-to-end fraud investigations, including root cause analysis and resolution.
• Coordinate with internal teams and external agencies for fraud mitigation and recovery.

E-commerce & Digital Fraud Control

• Manage fraud risks associated with e-commerce lending and digital onboarding journeys.
• Monitor buyer fraud patterns from e-commerce platforms and implement controls.
• Strengthen digital fraud prevention frameworks for online and app- based transactions.

Data Analysis and Insights

• Utilize data analytics to identify suspicious patterns and anomalies.
• Develop dashboards, MIS reports, and fraud metrics for senior management.
• Collaborate with data teams to build predictive fraud models and rule engines.
• Conduct periodic fraud risk assessments and control testing.

Team Leadership

• Lead and mentor a team of fraud analysts and investigators.
• Build a high-performance culture focused on vigilance and accountability.
• Conduct training and awareness programs on fraud prevention.