Front Office Executive

Job Description:

Role Summary

The Front Office Executive will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience. The role includes handling reception duties, coordinating communication, and supporting administrative functions.

KRA: Task / Activities

• Greet and assist visitors in a professional manner
• Answer and direct incoming calls
• Maintain front desk and reception area
• Handle incoming/outgoing mail and courier services
• Schedule appointments and manage meeting rooms
• Maintain records and basic documentation
• Coordinate with internal teams for administrative support
• Ensure office cleanliness and organization at the front desk

KPI: Performance Metrics

• Professional visitor handling and communication
• Call response time and accuracy
• Front office management efficiency
• Coordination with internal departments
• Punctuality and discipline

Desired Profile / Criteria / Skills :

Required Skills

• Good communication skills (English + Tamil preferred)
• Basic computer knowledge (MS Office, Email)
• Presentable and professional attitude
• Basic organizational and multitasking skills.

Preferred skills

• Prior internship or front office experience
• Customer handling experience