KEY ACCOUNT EXECUTIVE | DELHI | FMCG COMPANY

Job Description:

Job Title:  Account Executive 

Location:  New Delhi

Roles and Responsibilities:

1. Sales Target – Accountable for meeting monthly, quarterly, and annual sales objectives for the designated portal and the broader of Company brand sales through the ecommerce platform.
2. Business Development - In charge of facilitating the brand's integration onto new Ecommerce platforms and ensuring the widespread availability of Company products across all online retail channels.
3. Finance – Responsible for managing payables and receivables for the designated Portals, ensuring accurate financial oversight and accountability.
4. Key Account Management

• Manage assigned Ecommerce vendor & Seller Portal.
• Create & update listing details in bulk mode across ecommerce marketplaces.
• Upload & Monitor Consumer promo, Visibility across all ecommerce channels.
• Marketing – Create & Manage ads campaign, deals, Coupon and other promotional assets across ecommerce portals.
• Establish and nurture long-term relationships with Key customers to increase the brand's online presence.

5. Performance & Market Analysis:

• Identify emerging E-Commerce trends and opportunities for business growth.
• Implement action plans to capitalize on these trends.
• Track & Analyze Performance metrics for online marketplaces & provide insight through weekly report.
• Track and optimize sales performance at both the channel and SKU level.

6. Ecommerce Optimization:

• Optimize product listings and data feeds to ensure accuracy and completeness.
• Optimize product Images as per portals algorithm.
• Create & Upload A+ content across marketplaces
• Collaborate with Marketing and Merchandising teams to create compelling online product listings.

7. D2C Website Management:

• Manage D2C website performance, inventory, Listing, Operation, Competitor analysis.
• Address consumer product inquiries and resolve complaints promptly.

8. Operation Management:

• Ensure timely and complete order fulfilment.
• Oversee and monitor inventory availability.
• Minimize chargebacks and ensure compliance