Admin & Operations Executive

Job Description:

Role Summary

The Executive – Admin & Operations Support will be responsible for handling administrative coordination, director-level support, travel and visa documentation, tender-related activities, appointment scheduling, operational support, and special business coordination tasks. The role requires strong organizational skills, multitasking ability, and proactive coordination with internal and external stakeholders.

KRA: Task / Activities

• Providing visa documentation support and coordinating travel arrangements for Directors and management
• Managing appointment scheduling, calendar coordination, and meeting arrangements
• Supporting tender-related activities including documentation, data compilation, coordination, and submission follow-ups
• Handling urgent operational and administrative requirements assigned by management
• Coordinating with clients, vendors, consultants, and internal departments for business support activities
• Assisting in special projects, management support assignments, and ad-hoc coordination tasks
• Maintaining records, trackers, reports, and administrative documentation
• Ensuring timely communication and smooth execution of assigned operational activities.

KPI: Performance Metrics

• Timely completion of administrative and operational tasks
• Accuracy and quality of documentation and reporting
• Effective coordination with internal and external stakeholders
• Timely travel, appointment, and visa support execution
• Ability to handle urgent and multiple assignments efficiently
• Compliance with deadlines for tender submissions and management requirements

Desired Profile / Criteria / Skills :

Required Skills

• Strong administrative and coordination skills
• Excellent communication and interpersonal abilities
• Good knowledge of MS Office (Excel, Word, PowerPoint, Outlook)
• Experience in documentation handling and scheduling coordination
• Ability to multitask and manage priorities effectively
• Strong organizational and follow-up skills

Preferred skills

• Exposure to tender documentation and submission processes
• Experience in travel coordination and visa processing
• Client coordination and stakeholder management experience
• Basic reporting and MIS preparation skills
• Experience supporting senior management or directors
• Problem-solving and operational coordination abilities