Opening for a House Manager position in Juhu, Mumbai.

Job Description:

Job Title: House Manager – Private Residence (Promoter’s Bungalow)

Location: Juhu, Mumbai.

Role Purpose

To oversee, coordinate and ensure the smooth, efficient and high-standard operation of the bungalow, its grounds, staff, systems and services — so that the principal(s) and guests enjoy a flawless, secure, comfortable, well-maintained home environment.

Key Responsibilities

1. Household Operations & Staff Management

• Supervise, coordinate and manage the entire household staff (housekeepers, cooks/chefs, butlers, gardeners/landscapers, drivers, security personnel, maintenance staff).
• Prepare staff rosters, allocate duties, ensure proper training, monitor performance.
• Hire, evaluate, recommend for promotion/termination of domestic staff in consultation with the owner or family office.
• Ensure high standards of service, cleanliness, hospitality, guest arrangements and attention to detail.

2. Property & Maintenance Oversight

• Oversee the maintenance, repair, cleaning, landscaping, swimming pool (if any), smart-home automation systems, security systems and other facilities of the bungalow and grounds.
• Liaise with contractors, service providers, vendors for external services (plumbing, electrical, HVAC, pest control, housekeeping supplies, landscaping) — ensure scope, quality, budget control and timely completion.
• Maintain inventories of household supplies (food, pantry, linen, consumables, etc.), equipment, furnishings and specialty items (art, antiques) — and organise replacement or restoration as needed.

3. Budgeting, Finance & Administration

• Prepare, maintain and monitor the household budget including expenses for staff, maintenance, supplies, utilities and reserves for renovation or replacement.
• Manage invoices, payments to vendors/contractors, payroll for staff (or coordinate with HR/finance).
• Provide periodic reports to the owner/family office on household operations, project status, major expenses, upcoming needs.

4. Hospitality, Guest Services & Events

• Ensure smooth reception, welcome and service for the owner(s), family members, VIP guests — including meal service, accommodation, guest logistics.
• Plan and coordinate special events or gatherings at the residence — including menus (in consultation with the chef), service timing, guest movement, staffing, d?cor.
• Maintain high levels of discretion, confidentiality, presentation and hospitality standards.

5. Security & Safety

• Ensure the residence is secure, including liaising with security team or service, overseeing alarm systems, access control, CCTV (if applicable).
• Enforce health & safety protocols, fire prevention systems, emergency procedures (e.g., power outages, natural calamities, guest medical/emergency situations).
• Act as the owner’s/residence’s representative in emergencies or during their absence.

6. Travel, Logistics & Owner Mobility

• Coordinate travel arrangements for the owner/family (including packing, transport, accommodation at home/abroad if needed).
• Manage vehicle/driver scheduling (if included in the property), ensure maintenance, licensing, fuel, service etc.
• Prepare the residence for the owner’s arrival (after absence) or departure (vacation) — e.g., ensure property is in proper order.

Qualifications & Skills

• Proven experience (ideally 15+ years) in household management, estate or large private residence operations, luxury hospitality or similar.
• Strong leadership, supervisory and interpersonal skills, able to manage a diverse team across multiple functions.
• Excellent organisational, planning, time-management and multitasking skills.
• Financial acumen: budget preparation, cost monitoring, invoice/payment process.
• Technically competent: familiarity with home automation/smart systems, security systems, maintenance workflows.
• Service-oriented mindset, attention to detail, proactive problem solving, discretion and confidentiality.
• Excellent communication skills (English + local language), for dealing with the owner/family, staff, contractors, guests.
• Flexibility: ability to work irregular hours, weekends/holidays when needed.
• Education: Preferably a bachelor’s degree in hospitality management, business administration or relevant field — or equivalent experience.

Working Conditions

• The role may require being on-site (or near-site) in the bungalow/residence.
• Availability for evenings, weekends, guest events or owner’s travel as required.
• May involve live-in accommodation (if applicable) or on-call standby for emergencies.
• High standard of professionalism and discretion expected, as this is a role within a private/promoter’s residence.

Key Performance Indicators (KPIs)

• Household runs smoothly with minimal disruptions or complaints from the owner/family.
• Maintenance issues are addressed promptly and within budget.
• Staff performance and turnover kept low; staff training and development implemented.
• Household budget adhered to with good cost-control.
• Positive guest feedback, successful event execution.
• Property and assets (including furnishings, art, equipment) maintained in excellent condition.

Reporting & Review

• Regular (e.g., monthly/quarterly) review meetings with the owner/family or their representative (family office/estate principal).
• Annual performance review aligned with agreed KPIs.

WhatsApp link: https://wa.me/7738039618

📩 If Interested, please drop your CV on vacancy@talismanstaffing.com or send it to 7738039618.