Order Processing Executive

Job Description:

Role Summary

The Logistics Executive is responsible for coordinating daily logistics activities, dispatch planning, transportation follow-ups, and ensuring timely deliveries. The role requires effective coordination with transport vendors, warehouse teams, customers, and internal departments to ensure smooth logistics operations.

KRA: Task / Activities

• Coordinate day-to-day dispatch and delivery operations.
• Follow up with transport vendors and customers for timely deliveries.
• Maintain dispatch records, delivery documentation, and stock movement.
• Coordinate with warehouse, accounts, and sales teams for smooth order execution.
• Support operational activities including local deliveries and customer coordination when required.

KPI: Performance Metrics

• On-time delivery percentage.
• Accuracy of dispatch documentation.
• Timely completion of assigned logistics activities.
• Customer satisfaction through effective coordination.
• Minimal delivery delays and operational errors.

Desired Profile / Criteria / Skills :

Required Skills

• Good communication skills
• Basic understanding of Hindi
• Basic computer knowledge
• Vendor & customer coordination
• Time management

Preferred skills

• Experience in logistics/operations
• Knowledge of Excel & CRM
• E-way bill handling
• Documentation skills
• Problem-solving ability