Amazon Account Manager / Amazon Performance Marketer

Job Description:

About Us
We're an AI-native e-commerce management company building AI agents for end-to-end eCommerce management. Amazon is our first market — and Jeff, our AI sales rep for Amazon agencies, already sends 3x more emails and books 5x more meetings at half the cost of traditional reps. But Jeff is just the start. We're creating AI agents for PPC, listings, reviews, and pricing — all the repetitive tasks that eat up hours. The goal: let AI handle the grunt work so people can focus on strategy and growth.

The Role
We're hiring an Amazon Account Manager / Performance Marketer to own paid ads, listing performance, and account health for our brands on Amazon US & UK. You'll run the day-to-day marketing execution that our AI agents are being built to eventually automate — which means your workflows, decisions, and judgment calls directly shape our product roadmap. This is a hands-on operating role, not a strategy-only seat. You'll manage live ad spend, hit performance targets, and document how you make decisions well enough that an AI agent could eventually learn from it.

Core Responsibilities

Account & Campaign Management
• Own PPC campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) across a portfolio of Amazon accounts
• Manage bids, budgets, and keyword strategy to hit ACOS/TACOS and revenue targets
• Monitor account health — flag suppressed listings, policy issues, and inventory risks before they become client fires
• Optimize listings for conversion: titles, bullets, A+ content, and imagery in collaboration with creative
• Run promotions, deals, and product launches, and track their impact on rank and velocity

Reporting & Client Communication
• Deliver clear, recurring performance reports — what worked, what didn't, what's next
• Handle day-to-day client communication and manage expectations proactively
• Turn recurring client questions into templates — identify what should be automated vs. what needs a human

Building for Scale
• Document your workflows and decision logic — this becomes the spec for our AI agents
• Work with product to flag what's worth automating now vs. later vs. never
• Optimize for low marginal cost per account — adding brands shouldn't mean adding headcount
• Ask constantly: “What breaks if we 10x the number of accounts tomorrow?” and fix that first

Who You Are

Must-Haves
• 2+ years managing Amazon Seller/Vendor Central accounts — agency or in-house, US/UK marketplace experience preferred
• Hands-on experience running Amazon Ads (Sponsored Products/Brands/Display) with real budget ownership
• Comfortable reading performance data and adjusting strategy without hand-holding
• Already using AI tools (ChatGPT, Claude) in your daily workflow
• Strong written and verbal communication — you'll be client-facing
• Speed of execution — you get things done, not just talk about them

Nice to Have
• Experience with tools like Helium 10, or similar Amazon ad/analytics platforms
• D2C or brand-side performance marketing experience (Meta/Google Ads) in addition to Amazon
• Exposure to catalog/listing optimization or SEO on marketplaces

You'll Thrive Here If
• You see repetitive ad-ops work as a puzzle to systematize, not just a task to grind through
• You're comfortable owning outcomes on live client spend with real numbers attached
• You want to build the playbook, not just follow one
• You're fine with a fast-moving, early-stage environment with direct founder access

This Role Is NOT For You If
• You want a pure strategy role without hands-on execution
• You expect fully built processes and clear boundaries on day one
• You see AI as a threat to the role rather than a tool to multiply your outpu