Showroom Manager
Job Description:
Role Summary
The Showroom Manager will take complete ownership of showroom operations across GlobalNest, ArtistryRoom, and Thread by driving sales, ensuring an exceptional customer experience, managing the showroom team, inventory, and visual merchandising while maintaining operational excellence.
KRA: Task / Activities
- Manage day-to-day showroom operations across all three brands.
- Drive showroom sales through walk-ins, trade enquiries, and customer follow-ups.
- Lead, train, and supervise showroom staff and Assistant Studio Manager.
- Track sales targets and ensure achievement of business goals.
- Maintain visual merchandising and premium showroom presentation.
- Oversee inventory management and coordinate with warehouse and sourcing Teams.
- Handle key customer interactions, negotiations, and sales closures.
- Monitor and report daily, weekly, and monthly sales performance.
- Coordinate architect/interior designer relationships and B2B orders.
- Ensure billing, documentation, after-sales service, and customer grievance resolution.
- Maintain showroom discipline, cleanliness, SOPs, and employee schedules.
- Conduct daily evening reviews and performance reporting.
- Coordinate with the marketing team for catalogues, AI product photography, and digital assets.
KPI: Performance Metrics
- Achievement of showroom sales targets.
- Footfall-to-sales conversion rate.
- Customer satisfaction and repeat business.
- Inventory accuracy and replenishment efficiency.
- Team productivity and performance.
- Timely reporting and operational compliance.
- Visual merchandising standards maintained.
- Effective customer issue resolution.
Desired Profile / Criteria / Skills :
Required Skills
- Strong leadership and team management.
- Excellent customer relationship management.
- Consultative selling and negotiation skills.
- Visual merchandising knowledge.
- Inventory and stock management.
- Sales reporting and analytical skills.
- Communication and presentation skills.
- Proficiency in MS Office.
Preferred skills
- Experience in Furniture, Home Décor, Artefacts, or Soft Furnishing.
- Exposure to B2B sales and architect/interior designer coordination.
- Retail showroom management experience.
Key Skills :
Company Profile
--- is one of Chennai's largest integrated interior lifestyle destinations, bringing together multiple interior product categories under one roof. The company focuses on creating a seamless experience for interior designers, architects, and consumers by offering furniture, artefacts, soft furnishings, and other interior solutions through its brands ---Nest, ArtistryRoom, and Thread.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.