Office Executive
Job Description:
Role Summary
- Make outbound calls to outstanding bills and balance payments followups with Bank branches.
- Attend the incoming calls from mostly Bank and entry stationery, foam boards, & etc orders.
- Maintain a high level of customer satisfaction through excellent communication skills.
- Update and maintain customer / order records in the CRM system (Tally).
- Achieve sales targets and contribute to the growth of the organization.
KRA: Task / Activities
- We will receive calls from Bankers regarding new order and old order and folloups.
- Daily courier followup and tracking using online tracking system (Profesional / France express)
- Receive the incoming calls and update the parcel location and old order details to Bankers.
- Send the bill copy pdf through email and whatsapp to our customers.
- Followup the Bill balance over the phone / emails / whatsapp.
- Preparing stationary parcel for delivery.
KPI: Performance Metrics
- Ability to handle multiple projects and meet strict production deadlines.
- Mostly we will co-ordinate with Bank top level mangers like Regional Mangers / Asst. General Mangers / Chief Mangaers / Branch Mangers & Associates for design and approval.
- Quick learner and Observer.
Desired Profile / Criteria / Skills :
Required Skills
- High school Diploma or equivalent.
- Speak in Tamil & English
- Excellent verbal and written communication & presentation skills.
- Basic computer knowledge (MS office)
- Organizational and time-management skills for meeting deadlines in a fast-paced environment
Preferred skills
- Experience in Tally accounting software
- Bachelor’s degree (or equivalent) or related discipline, XII or X pass.
- Hindi speak/write added advantage.
Company Profile
------ Publi---her--- and Di---tributor--- i--- a Chennai-ba---ed publi---hing and di---tribution company ---pecializing in educational, academic, and competitive examination boo------. The company partner--- with leading publi---her--- to ma---e quality learning re---ource--- acce------ible to ---chool---, college---, educational in---titution---, boo------tore---, and individual learner--- acro------ the region. With a ---trong focu--- on timely di---tribution, cu---tomer ---ati---faction, and reliable ---ervice, ------ Publi---her--- and Di---tributor--- ha--- e---tabli---hed it---elf a--- a tru---ted name in the educational publi---hing indu---try, ---upporting ---tudent--- and educator--- with a wide range of print and learning material---.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.