Area Service Engineer - Lucknow
Job Description:
Role Overview
The Area Service Engineer will provide field and channel support for alternators, electrical control panels, generator applications, and related products. The role focuses on diagnostics, troubleshooting, failure analysis, technical escalation, and improvement of service performance.
Key Responsibilities
- Diagnose and resolve critical electrical and electronic field issues.
- Troubleshoot alternators, control panels, and generator applications.
- Conduct failure analysis and recommend corrective and preventive actions.
- Provide technical guidance to channel and field-service teams.
- Support product issues across industrial, off-highway, and railway applications.
- Monitor channel performance and service KPIs.
- Prepare clear technical reports and maintain service documentation.
- Coordinate escalations and ensure timely closure of customer issues.
Required Skills
- Electrical and electronic troubleshooting
- Alternators and control panels
- Diagnostics and failure analysis
- Generator product support
- Field-service and channel management
**Keywords:** Electrical Troubleshooting, Control Panels, Alternators, Failure Analysis, Product Support
Company Profile
The employer is a leading engineering and manufacturing organisation with a long-standing presence in power and energy solutions. Its portfolio includes internal-combustion ---, generator sets, industrial ---, and related aftermarket services used across infrastructure, railways, telecommunications, manufacturing, healthcare, data centres, construction, marine, and other essential sectors. Supported by strong research and engineering capabilities, advanced manufacturing facilities, and an extensive sales and service network, the organisation focuses on reliable, efficient, and increasingly sustainable solutions for customers in India and international markets.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.