Customer Delight Executive

Job Description:

Requirements :

•   Previous experience in a customer support role voice process. Domestic would be preferable

•   Languages needed (Hindi, English + 2 regional languages (Kannada, Malayalam, Tamil, Telugu) are mandatory)

•   Strong phone and verbal communication skills along with active listening.

•  Innovative thinkers and ready to work any time.

•   Should be flexible enough to adapt to any environment or changes happening in the sector.

•   Basic analytical skills.

•   Familiarity with CRM systems and practices.

•   Good team player.

•   Customer focus and adaptability to different personality types and ability to multitask, set priorities and manage time effectively.