Sales Executive

Job Description:

DESIGNATION: Sales Executive

REPORTING TO: Manager

JOB TYPE: Full-time

WORKING HOURS: 10:00 AM to 7:00 PM

JOB DESCRIPTION:

LEAD MANAGEMENT:

• Maintain and track leads on a daily basis.

• Maintain and update lead database with proper comments in ERP.

• Generate new sales opportunities through cold calling, networking, and social media as per the defined process.

• Participate in company exhibitions, conferences, and promotional events.

SALES INQUIRY MANAGEMENT:

• Make cold calls on leads and schedule project site visits as per the defined process.

• Welcome and attend to clients professionally.

• Ensure a positive customer experience throughout the sales journey.

• Conduct market research to identify new selling opportunities.

• Schedule meetings with potential clients and understand their needs and requirements.

PROJECT PRESENTATION:

• Understand and identify client requirements.

• Conduct project presentations based on client needs.

• Conduct client visits to sample flats and project amenities.

• Maintain proper records and notes for the follow-up cycle.

CRM MANAGEMENT:

• Enter complete lead details in the ERP/CRM system on a daily basis.

• Ensure all lead information and follow-up details are accurate and complete.

• Prepare regular sales and financial reports as required.

INVENTORY MANAGEMENT:

• Ensure availability of sales materials such as brochures, leaflets, pamphlets, and audio/video tools required for sales presentations and demonstrations.

FOLLOW-UP MANAGEMENT:

• Maintain timely follow-up cycles with clients.

• Send greeting messages and meeting reminders to clients one day before scheduled meetings.

SALES EXPERIENCE AND SITE MANAGEMENT:

• Ensure the sales office and surrounding areas are clean, organized, and hygienic.

• Keep sample flats and typical flats ready for client visits.

• Conduct regular site visits to ensure proper project ambience and safety.

• Coordinate with technical, marketing, planning, and other concerned departments.

• Provide relevant project files and information to customers.

• Coordinate and plan requirements in advance with the planning department.

CHANNEL PARTNER MANAGEMENT:

• Maintain strong and healthy relationships with channel partners.

• Stay continuously connected with channel partners and monitor customer feedback.

• Keep channel partners updated on relevant communication received from customers.