Service Advisor – Body & Paint
Job Description:
Service Advisor – Body & Paint
Industry: Leading Automobile Dealership
Experience: 2–5 Years
Location- Andheri
Key Responsibilities
Handle customers for accident, body repair, denting, and painting requirements.
Inspect vehicles, identify repair requirements, and prepare accurate estimates.
Coordinate with Body Shop, Paint Shop, Parts, Insurance Companies, and Surveyors.
Manage insurance claims, approvals, documentation, and customer communication.
Monitor repair progress and ensure timely vehicle delivery as per committed TAT.
Obtain customer approval for additional repairs and cost variations.
Ensure repairs are carried out as per company's/ OEM quality and safety standards.
Conduct final inspection and explain repair details and invoices during vehicle delivery.
Handle customer complaints and ensure high customer satisfaction.
Required Skills
Good knowledge of body & paint and accident repair processes.
Experience in insurance claims and surveyor coordination.
Strong customer handling and communication skills.
Good estimation, coordination, and follow-up skills.
Knowledge of DMS/workshop management systems preferred.
Preferred: Candidates with experience in an authorized automobile dealership, especially OEM dealerships.
Company Profile
This authorized --- dealership has built a loyal and diverse clientele over the years, serving a wide range of customers across Mumbai, Thane, and surrounding areas.
Their clients include first-time car buyers seeking reliable and efficient vehicles, families prioritizing safety and spacious options, professionals looking for premium sedans and hybrids with advanced features, and enthusiasts drawn to ---'s reputation for durability and innovation. Many appreciate the dealership's customer-first philosophy, which emphasizes delivering pleasant surprises, inspiration, and complete satisfaction during every interaction—from initial showroom visits to after-sales service.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.