Logistics Manager

Job Description:

Job Summary

The Logistics Manager will be responsible for managing daily dispatch planning, shipment coordination, logistics documentation, transportation, ERP updates, inventory coordination, and team supervision. The role requires ensuring timely and accurate dispatches, proper documentation, cost control, and smooth coordination with internal departments, courier agencies, transporters, and customers.

Key Job Responsibilities

1. Daily Planning and Review

• Review pending dispatches, urgent shipments, and previous day's pending tasks.
• Prepare daily dispatch plans based on Sales Orders (SO), shipment priorities, and customer commitments.
• Allocate daily tasks to logistics team members and monitor their completion.
• Track pending shipments and delivery status to ensure timely dispatch and delivery.

2. ERP and Documentation Management

• Verify Sales Orders (SO), Transfer Orders (TO), and shipment details in the ERP system.
• Ensure the accuracy of invoices, packing lists, delivery notes, e-way bills, and other required documents.
• Verify documentation for Free of Cost (FOC), replacement, repair, and sales-return shipments.
• Ensure timely and accurate ERP entries and maintain proper dispatch records.

3. Dispatch and Transportation Management

• Manage and monitor domestic courier, transportation, and export shipments.
• Compare freight rates, select suitable transport options, and obtain necessary approvals.
• Ensure proper packing, labelling, quantity verification, and shipment readiness before dispatch.
• Verify customer addresses, PIN codes, and contact details to avoid delivery issues.
• Ensure timely dispatch of materials in line with customer requirements and delivery commitments.

4. Shipment Tracking and Coordination

• Track shipments and follow up on delayed, undelivered, and returned consignments.
• Coordinate with courier agencies, transporters, and internal teams to resolve shipment-related issues.
• Ensure timely updating of shipment tracking details and delivery status in the ERP system after sales invoice posting.
• Coordinate the resolution of transit damage, Proof of Delivery (POD), and address-related issues.
• Maintain regular follow-ups to ensure successful delivery of shipments.

5. Inventory Coordination and Team Supervision

• Monitor material receiving activities and the availability of packing materials.
• Follow up on pending material identification, segregation, and readiness for dispatch.
• Ensure accurate ERP postings, dispatch register entries, and courier tracker updates.
• Supervise the logistics team, review work productivity, and ensure timely completion of assigned tasks.
• Identify and reduce documentation errors, dispatch mistakes, and pending activities.

6. Reporting and Management Updates

• Prepare daily dispatch reports, shipment status reports, and logistics expense reports.
• Monitor dispatched, delivered, and pending shipments and highlight delays.
• Identify and escalate urgent shipment issues, excess transportation costs, and customer delivery delays to management.
• Review pending activities and prepare the next day's dispatch plan.
• Provide regular updates to management on logistics operations, shipment status, expenses, and operational issues.

Required Skills and Competencies

• Experience in logistics, dispatch, transportation, and shipment management.
• Good knowledge of ERP systems and logistics documentation.
• Knowledge of domestic transportation and export shipment procedures.
• Strong coordination and team management skills.
• Good knowledge of MS Excel and reporting.
• Ability to plan daily activities, manage priorities, and resolve operational issues.
• Attention to detail and a focus on timely and accurate dispatches.