Collection Executive

Job Description:

Key Responsibilities

• Follow up with customers for pending and overdue payments.
• Visit retailers/dealers/distributors for payment collection when required.
• Maintain customer-wise outstanding and collection records.
• Coordinate with Sales and Accounts teams regarding payment status.
• Track invoices, due dates and customer payment commitments.
• Update daily collection details and submit reports to management.
• Handle customer queries related to outstanding payments and invoices.
• Maintain proper records of collections and payment receipts.
• Escalate long-pending or disputed payments to the reporting manager.
• Achieve assigned collection targets within timelines.

Candidate Profile

• 1–3 years of experience in FMCG Collection, Field Collection, Recovery or Payment Collection.
• Experience with retailers, dealers or distributors preferred.
• Good communication and negotiation skills.
• Basic knowledge of MS Excel and collection reporting.
• Willingness to travel locally for field collections.
• Target-oriented, responsible and good at customer follow-up.
• Candidates from Govandi, Deonar, Mankhurd, Chembur and nearby areas preferred.