Sr. / Executive Front Desk at Surat

Job Description:

Qualification: Any Graduate
Experience: 2+ yrs exp in Hospitality or service Industry, entertainment, media, corporate
Work location: Surat
Age: 22 to 28

Job Description for Front Desk Executive:

Coordinate with Studio Manager, Contact Center and Consultants to book consultations for the center.
To make sure that all leads are getting converted into Studio Walk ins for face to face consultations; match the allocated number of consultation at the end of the month
Handling inquiries on phone as well as on emails.
Ensure that all the Brand Standards are followed.
Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition
Manage front Office task and Guest Relations personnel.
Compile statistics for front office and provide reports relating to that area
Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
Prepare efficient work schedule for Front Office Staff.

Desired Candidate Profile:
Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred
Excellent telephone courtesy & client handling skill.
Routine operations management knowledge.
Should be highly motivated & result oriented.
Strong client management skills.
Good looking
Presentable.
Candidate with proper dedication towards Front Office would be preferred along with the given criteria in the job description.2