Adobe Audience Manager

Job Description:

The Audience Manager/CDP (Customer Data Platform) Consultant position is a client-
facing role requiring both technical and business/marketing knowledge and skills.
AAM/CDP Consultants work to gather and understand their client’s unique business
requirements and develop and build customized solutions to meet their client's
advertising and reporting needs with the Adobe Audience Manager platform. In
addition, consultants help each client implement the solution and applications, perform
quality checks to ensure that the implementation work has been completed
successfully, and diagnose and solve technical issues when they arise. In addition to
implementation work, the AAM Consultant works with clients to further their reporting
and analysis efforts and drive business value from the platform. It is a technical job that
also requires a solid advertising business and analysis acumen and involves constant
customer interaction.
 
What you’ll do
? Gain an in-depth knowledge of a client’s advertising platform and architecture
needs, online business model, and online marketing strategy
? Gather, document and help form/guide client business requirements, key
performance indicators and other functional and/ or technical requirements
? Design customized solutions and technical tag implementation strategies
? Generate customized code and assist with its implementation and deployment
? Support client’s developers and third parties throughout the implementation
and integration processes
? Validate and debug implementation and follow through on issues until resolved
? Advice key stakeholders and drive client success based on clients most important
business drivers
? Produce reporting and content aligned to client's digital advertising KPI's and
facilitate the reporting and analysis activities with client resources
? Interact frequently with clients via phone, email, and/or in-person—including
interaction with marketers, analysts, web developers, and C-level executives
? Communicate confidently and pro-actively with customers throughout the
project lifecycle
? Manage multiple client engagements simultaneously
? Manage customer expectations appropriately and keep projects on schedule and
within scope
? Become an expert in the use of Adobe products and the methods by which they
can be used to effectively optimize online businesses
? Work to educate clients on the best practices in relation to their specific industry
and key business requirements
? Keep accurate daily records of client billable time
? Some technical writing and PowerPoint presentation creation
? Some manipulation and usage of DSP's information and knowledge of
integration points 

What you need to succeed
? 5+ years experience working in digital advertising or a related field
? Solid understanding of online marketing
? Strong understanding of HTML and web protocols
? Intermediate-to-advanced JavaScript skills
? Passion for the internet domain and use of technology to solve business
problems
? Solid understanding of general business models, concepts and strategies
? Solid understanding of data reporting and digital advertising best practices
? Must be self-motivated, responsive, professional and dedicated to customer
success
? Possess an innovative, problem-solving, and solutions-oriented mindset
? Exceptional organizational, presentation, and communication skills – both verbal
and written
? Demonstrated ability to learn quickly, be a team player, and manage change
effectively
? Extensive knowledge of Microsoft Office
? Bachelor’s degree or equivalent work experience
? Some travel required 
? Special consideration given for:
? Previous experience working with Adobe Audience Manager or similar DMP/CDP
tools
? Website optimization consulting experience
? Web development experience
? ERP, SaaS, or other software implementation experience
? Deep vertical industry experience (e.g., retail, media, financial services, high
tech, etc.)
? Masters degree in business or other related advanced education