Sr. Executive - Customer Success - Order Fulfillment

Sr. Executive - Customer Success - Order Fulfillment

1 Nos.
36568
Full Time
1.0 Year(s) To 3.5 Year(s)
2.40 LPA TO 3.90 LPA
Purchase / Logistics / Supply Chain
Internet/Ecommerce
B.Tech/B.E. - Other Engineering
Job Description:

 

 

Role Objective

The role requires End to end order tracking; coordination with different team,

preparing timely reports, sales order & purchase order punching.

 

The incumbent should be good in Excel.

 

Role Responsibilities

·       Pick up co-ordination with supplier and warehouse

·       Invoicing and bill creation.

·       Order tracking and follow up with internal stakeholders

·       Purchase and Sales order punching

·       End to end order tracking

·       Vendor/Supplier/Stakeholder Management – coordination with various stakeholders.

Key Stakeholders

 

With

Purpose

Internal

KAM’s/ Supply / Warehouse & City Heads

 

Coordination for data/reports.

 

External

 Clients/ customers

 

Ensuring timely pick up and smooth execution

 

Qualification & Experience

Essential/ Desirable

Work Experience

 

Minimum 2+ years of experience in customer interfacing and order management

 

 

Essential

Start-up experience would be an added advantage.

Essential

 

Knowledge/ Skills

 

Good knowledge of Excel & ERP.

Knowledge in Google sheet

Good Communication skills

Effective co-ordination within team

Stakeholder Management

 

Essential

 

 

Education

 

 

Any graduation

 

 

Essential

Company Profile

 India’s fastest growing B 2 B e-commerce start up  funded by Ratan Tata .


Present in 20 locations across India with employee strength of 1000 employees , the company  is growing at 300 % year on year by continuously innovating to impact
India’s 300 billion Manufacturing Sector . It's led by a passionate team comprising of alumni of ISB, IIMs, IITs, MDI,
XLRI, BITS with professional experience at Google, Tata Steel, Amazon, Paytm, Delhivery, Snapdeal etc


Started in the year 2015 with our E Commerce platform  for industrial products with now 300 K+
SKU s across 40 product categories covering 20,000 pin codes across India to expand to the Enterprise Business
vertical in 2016 catering to 400 large manufacturing companies 500000 SMEs .



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