Telesales Manager at Kothrud in Pune

Job Description:

Qualification: Any Graduate, PG
Experiance: 3 to 5 yrs in handling telesales team
work location: Pune

Job Description:
Responsible for managing the telesales team and assisting junior staff
Set process, training telesales team and daily reporting
Writing sales scripts and customer answer sheets
Implementing sales strategies
Monitoring the performance of telesales team
Setting daily, weekly and monthly sales target
Setting daily calling target
Maintaining customer relationship
Handling customer complaints
Compiling and presenting sales reports
Lead / Prospect Generation
Generating Appointments through telesales team for field sales
Tele calling - for Customer Feedback, Testimonial, Business Generation

Required Skills
Team-management ,Team Work,Customer Co-ordination,Cold calling,Leadership Skill