Analyst II (2-4 Yrs)- Culture and Engagement Operations(Rotation Shift)

Full Time, Permanent

You should be good at Advanced Excel, Advanced PPT, Python, Sql, VBA, Tableau, Power BI

 

Comfortable with Shift Timings

12:00p.m -9:00p.m

5:00p.m -2:00am.

8:00a.m – 5:00p.m

 

The process involves data collection, analysis of data, report generation and preparing
the action plans for improving employee engagement and well-being that directly
correlates to positive and tangible business outcomes.

• Responsible for flawless project delivery. Ensures quality control of alldeliverables by ensuring adherence to process for survey including, but notlimited to survey & reporting set-up.
• Mandatory night shifts but should be Open to work in any shift timings
• Takes ownership of the client project / relevant deliverables.
• Responsible for maintaining, reviewing, and updating all / relevant key project
documents throughout the project lifecycle in the specified format as applicable (e.g. timeline, checklists, requirement documents).
• Identifies, communicates, and resolves project issues and changes (including
impact to timing)

• Operates independently with Strong domain knowledge (understanding of Primary/Secondary Research, survey methodology and client products).
• Problem solving skills and time management skills.
• Support consulting assignments (including interfacing with external clients)
• Responsible for stakeholder communication (including project
communication, documentation, query resolution, risk documentation etc.)

2

 

• Intermediate analytical & Programming skills to create insights from data using
statistical tools
• Identifies new processes and initiatives that help the client/department
accomplish its goals.
• Should be able to multi-task in order to ensure timely completion of activities
• Manage/track stakeholder queries via email with support from
seniors/mentors if required
• Troubleshoot technical issues, log issues and work to identify solutions or
workarounds. Find and advocate for software and process improvements.
• Participate in testing of new features and technology releases as needed

Skills & Knowledge Requirements:

• Proficient in MS Excel text functions (CONCATENATE, TRIM), math functions
(CEILING, RANDBETWEEN,), statistical functions (COUNTA, COUNTIF),
information functions (ISBLANK, ISERROR), multiple Lookups, pivot tables and
creating charts
• Good understanding in Programming tools/languages like HTML and CSS.

Knowledge of SQL and VBA is a preferred.

• Aptitude for data, information, business intelligence, analysis and reporting.
• Is comfortable working with, interpreting, and summarizing small-to-medium-
sized data sets including, but not limited to: paper distribution sheets, HRIS files, response rates.
• Understands participants and survey management
• Knowledge of Statistic functions like mean, median, mode and correlation
• Effective Business communication skills (email and conference calls) and fluent
with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, non-verbally and in writing
• Usage of features like Slide orientation, Transition and timing, PDF conversion and Backgrounds and layouts in MS PowerPoint
• Should be able to format a table, add cover page, adjust margins, convert text
to table and back using MS Word
• Should be flexible, keen on taking initiatives, accountable, have a collaborative
approach with fellow colleagues, self-motivator and leadership qualities
• Ability to work effectively with teams and individually with minimal supervision.
• Openness for learning new skills and software
• Embraces the values of Service, Quality, Innovation, Integrity, and
Determination.

Works with: Small to large project teams (both onshore and offshore) and extensive interaction with internal and/or external clients

Additional: As this will be work from home arrangement, candidates is expected to make sure:

- To have high speed internet/broadband connectivity with high data usages
- Uninterrupted access to mobile phone during shift hours
- Uninterrupted power backup to manage shift hours
- Conducive place to take calls