We are looking for world-class talent to join a team of engineers, product managers and developers. We want people who
are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas
and who take initiative rather than wait to be told what to do. As part of a team, you will have a very direct impact on the
success of the company.
Technical Skills Required
• Has worked as L1 support for projects
• Ability to do analysis of failures across micro services architecture system
• Has ability to analyze Java exceptions, Kafka/Rabbit Messages, Databases (SQL)
• Ability to code and submit patches for minor issues
• Has good knowledge of Unix commands
• Experience in MS-SQL(Preferred)/MySQL/Postgres
• Exposure in Git
Additional Skills
• Onsite working and off hours support
• Client handling
• Understand domain
Behavioral Skills Required
• Enthusiastic, self driven & motivated with a focus on customer service
• Good communication skills
S. No. Job Responsibilities
1 Understand the product and the domain to provide solutions to client
2 Do RCA of any issues encountered by client while using the Product
3 Understand full deployment architecture of the system
4 Keep track of all issues reported by client and provide regular updates
5 To use different modes of communication with client to resolve complex problems.
Minimum
Qualification
B. Tech- IT/ CSE (aggregate 60% and above)
Years of
Experience
1-2 years
Technical Skills Required
• Has worked as L1 and L2 support for projects
• Ability to do analysis of failures across micro services architecture system
• Has ability to analyze Java exceptions, Kafka/Rabbit Messages, Databases (SQL)
• Ability to code and submit patches for minor issues
• Can develop code using Spring Boot, Java, JPA, Kafka/RabbitMQ
• Has good knowledge of Unix commands
• Experience in MS-SQL(Preferred)/MySQL/Postgres
• Exposure in Git
Additional Skills
• Onsite working and off hours support
• Exposure on Docker/Kubernetes (Preferred)
• Client handling
• Understand domain
• Can handle a team of L1 support engineers
Behavioral Skills Required
• Good communication skills.
• Strong interpersonal skills including facilitation and coaching and able to lead and influence others.
• Committed to the development of all team members and continuous development of capability within the
department.
S. No. Job Responsibilities