Tele- Marketing
Job Description:
Job Location- Chatrapati Chowk Wakad Pune
We have an urgent requirement for CRM Voice process for inbound process:
Qualification : 12th /Diploma /Any
Industry : BPO
Process : Voice process (Inbound)
Shift : Rotational Shift between (7AM to 11PM)
Eligibility : Fresher/ Experienced
Languages Known : Hindi/Malayalam/Telugu/Kannada and English
Roles and Responsibilities
1. Customer Service Executives are required to answer incoming calls from callers
for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently
to customer inquiries and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions
and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction
Key Skills :
Company Profile
is known to satisfactorily cater to the demands of its customer base.
The business came into existence in 2009 and has, since then, been a known name in its field.
Kaspate Wasti is a prominent landmark in the area and this establishment is in close proximity to the same.
The business strives to make for a positive experience through its offerings.
Customer centricity is at the core o and it is this belief that has led the business to build long-term relationships.
Ensuring a positive customer experience, making available goods and/or services that are of top-notch quality
is given prime importance. It is one of the players in Material Handling Equipments, Filter Element, Discharge Electrode,
Pleated Filter, Cartridge Filters to name a few.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.