EC Engineer

Job Description:

Establishes communications systems by programming voice and data telecommunications network circuits and equipment. • Plans network installations by studying technical specifications and preparing an installation schematic. • Inventories and prioritizes network and equipment repairs. • Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools. • Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers. • Documents network by recording configuration diagrams and programming. • Analyzes network performance and prepares and presents reports based on that analysis. • Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation. • Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner. • Maintains safe work environment by following standards and policies. • Updates job knowledge by participating in educational opportunities and reading technical publications.