Co working space-Head(Hyderabad)

Job Description:

• Establishment of a Co- working space including:-
  • Make out a Business Plan
  • Planning of the space including the planning of Phases to ensure maximum profitability
  • Budgeting of the same
  • Execution of works to create the facility with phases being taken up without disruption
  • Identify the Staff requirement and Hire Manpower for Operation
• Operation of the Co- Working Space:-
  • Identification and implementing activities for day to day running
  • Implement all activities like marketing and tie up with Property Consultants to get clients
  • Costing and Accounting of above
  • Continuous monitoring and initiate actions to ensure profitability
• Business development
  • Responsible for setting and achieving sales objectives, maintain high occupancy rates, and pricing and generating good revenue
  • Conduct tours for prospective members and ensure that new members will fit with coworking space culture
  • Onboard new client /coworking members and introduces them to the community
• Devise and execute local marketing strategies to generate leads Establish “look alike” audiences, cold call, email to attract new clientele 
  • Market and advertise our coworking space and events on social media and through other local marketing channels and community leaders to generate interest in coworking space.
• Follow up on a frequent basis with prospective members, document activity in CRM and marketing platform 
  • Maintain a positive relationship with key vendors and other stake holders
  • Managing and monitoring budget and long-term strategy and business plans
  • Overseeing project management, including but not limited to renovation, facility upgrades, and potentially new site development
  • Input and maintain accurate data across various platforms (billing, customer data, inventory)

Facilities and space management

• Manage all building operations to the satisfaction of members
• Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers… etc.
• Keep members aware of facilities issues that may impact them
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec
• Attend the Customer service issues
• Oversees lobby/reception area to ensure all visitors and first-time guests enjoy a positive first impression; at a minimum, ensures the front desk is properly staffed at all times
• Track and record daily traffic into the coworking space and maintain a log.
• Assist with leasing new office spaces and collect rent.
• Track usage and maintain bookings of meeting/ conference rooms.
• Collect monthly feedback from customers
• Other duties as required for success

• Personnel management
  • Plan and on board required team members based on the requirement
  • Manage a team to achieve the community, sales, and facilities goals stated above
  • Be responsible for the professional development of each team member
  • Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals
  • Hold weekly one-on-one meetings with each team member to review the status of individual tasks and goals
  • Lead regular performance reviews of team members
  • Share perspectives on the team with ownership

Skill Set:

• Highly technically capable and demonstrated project management skills
• Experience planning and leading community initiatives
• Excellent written and verbal communication skills
• Excellent interpersonal and presentations skills
• Hands on experience with social media management
• Attention to detail, critical-thinker and problem-solver