General Manger-Service

Job Description:

1)As part of their duties, automotive service managers organize programs for auto servicing and repair staff in order to enhance their skills and performance.

They supervise the operations of mechanics to ensure timely and quality repairs that meet the requirements of customers.

They also comply with health/safety regulations and procedures, ensuring appropriate disposal of environmental wastes such as used vehicle oils.

Automotive service managers present reports and updates to the general manager on work activities.

They conduct repair price negotiations with clients to arrive at a favorable bargain. They also maintain record of all vehicle repairs, maintenance and their associated fees.

As part of their tasks, automotive service managers attend industry events and conferences to update job knowledge and expand personal network.

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management and the factory.
• Attends managers meetings.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.