Product Manager - Business Process Re-engineering - IDFC Bank
1 Nos.
79685
Full Time
2.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 16.00 LPA
BFSI, Investments & Trading
Job Description:
- Managing end-to-end process re-engineering or improvement activities executing a significant process re-engineering effort to achieve sales conversions, sales efficiency and cross sell for the Bank with an overarching objective to increase the product per customer.
- Own E2E product roadmap and subsequent program and project management to ensurefaster time to market and efficient product backlog.
- Own the design,solution and adoption of the DIY and tele-assisted cross sell product journeys to drive conversions with higher sales efficiency, lower TATs, higher automations.
- Identify and implement the latest and greatest outbound contact center tech to improve agent experience and excellence.
- Benchmark product Cross sell journeys across competition work with the respective business units to drive execution.
Company Profile
We are the first --- to offer monthly credit on savings accounts. Our credit cards have no hidden charges. We offer Lifetime Free without minimum spend conditions, never-expiring rewards points, zero interest on cash withdrawal at ATMs, dynamic low APR and much more. Fees if any are transparent and described neatly in a manner a common person can understand. Every product offered by the --- is customer friendly, most often the best in the industry.
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- Interested candidates are requested to apply for this job.
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