Sales Specialist-Bespoke Furniture Manufacturers & Retailer

Job Description:

Join our team as a Bespoke Furniture Sales Specialist and unleash your creativity while crafting personalized furniture solutions for discerning clients. Elevate your career in a dynamic environment where your passion for design meets exceptional customer service.

Designation: Sales Specialist

Qualification: Diploma/Bachelor's Degree in Interior Designing/Architecture

Work Days: Mon-Sat
Location: Powai
Salary Range: Basis current and expected package 
Employee Benefits: Incentives and PF

Experience: Minimum 3 years

Customer Engagement and Sales:

• Welcome and assist customers, offering personalized guidance on furniture selection to match their needs and preferences.
• Collaborate with clients to craft bespoke furniture designs tailored to their lifestyle and space, utilizing expertise in design principles and materials.
• Present design concepts and pricing clearly, negotiating terms to ensure client satisfaction and project alignment.

Order Management and Fulfillment:

• Coordinate with internal teams and suppliers to procure materials and oversee production, ensuring quality control.
• Keep clients updated on project progress and manage logistics for timely delivery and installation.
• Conduct post-installation follow-ups to ensure customer satisfaction and gather feedback.

Showroom Management:

• Maintain an aesthetically pleasing showroom display, ensuring furniture arrangements are visually appealing and well-accessorized.
• Stay updated on market trends, researching and cataloging new material samples and creating mood boards based on current styles.

Competency Attributes:

Skills:

• Fluent in English with strong communication and persuasion skills.
• Proficient in drawing/sketching, visual awareness, and problem-solving.
• Excellent time management, multitasking, and delegation abilities.
• Customer handling expertise and adept at developing rapport.

Knowledge:

• Proficient in Microsoft Word, Excel, PowerPoint, and AutoCAD.
• Familiarity with 3D design software (optional) and furniture design principles.
• Knowledgeable about materials, hardware, and furniture joinery.

Self-Image:

• Positive, confident, and dependable with a successful track record.
• Not gullible, enthusiastic, and possessing a can-do attitude.

Traits:

• Punctual, capable, clever, and humble.
• Energetic and actively engaged in delivering quality service.

Motives: Driven by client/customer satisfaction and financial gain.