Onsite Support Engineer (L1)

Onsite Support Engineer (L1)

1 Nos.
83530
Full Time
2.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.00 LPA
IT Software - System Programming
Automation/Office Equipment
Any - Any Graduation
Job Description:
  • As part of the Onsite Support Engineer (L1), the candidate is expected to support the Network Troubleshooting & server diagnostics.
  • Manage the live system and onsite client on day to day support activity.

  • Make sure the SLA are met with the high standard delivery and proper RCA.
  • Regular briefing with clients and backend team on problem understanding and resolution.
  • Overall incident management activities with dashboard, Traceability and incident resolution.
  • Owning and responsibility for project support with SLA.

 SKILLS REQUIREMENTS:

  • Strong Knowledge of SQL.
  • Basic Knowledge of Network troubleshooting.
  • Basic Knowledge of Servers diagnostics.

QUALIFICATIONS: BE/B Tech, BCA/MCA

Experience requires – 3+ Years in SQL server 

Working Days & Shift: 6 days working & Rotation shift 

Company Profile

A leading brand in Industrial Automation and manufacturing digitization. 

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