Manager - Compliance

Job Description:

Job Title: Manager - Compliance

Job Description:

Requirements:

It is very important to get deep understanding of first three topics in bold (others are important too) These are US Collections Rules and Regulation Acts.

• The Fair Debt Collections Practice Act (FDCPA)
• Graham Leach Bliley Privacy Act (GLBA)
• The Servicemembers Civil Relief Act (SCRA) 

Key Responsibilities:

• Knowledge of Data Security and Collections Compliance Standards would be an advantage.
• Familiarity with US government Acts such as FDCPA, FRCA, TCPA, SRCA, ECOA, EFTA, GLBA, TILA, UDAAP, (PCI-DSS), (CFPB), HIPPA, (RESPA) United States Bankruptcy Code and all other local, state, and federal laws and regulations
• Review and audit Collections Law Firm’s Policies and Procedures to make sure they are in-line with the industry standards.
• Notate the findings and update it in the audit tool.
• Review law firms’ insurance policies, certificates and licenses and update in audit tool.
• Request relevant artifacts and data from the law firms and consistent follow-up until audit is complete Suggest remediation on the valid findings.
• Discuss findings with the client and law firms on the audit call.
• Assist client in drafting questionnaire, enhance compliance requirements Consult in development and improvement of audit tool and related process flows Good Decision-making abilities.
• Excellent command over verbal and written English
• Strong communication skills with proven ability to communicate with clients and vendors Independent worker with very good stakeholder management capability.
• Flexible to work in different time shifts, work extended hours and holidays.
• Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
• Draft, modify and implement company policies.
• Work under pressure and deliver results. 

Skills

• Good English communication skills.
• Proven experience as in compliance/ audits, US Collections Rules and Regulation Acts

Education

• Minimum a graduate (in any field).

Selection Methodology

• Online Quiz Round
• Teams Interview