Operations Head
Job Description:
Responsibilities
Responsible for all the outlets across Maharashtra.
Formulate business strategy with others in the executive team
Design policies that align with overall strategy
Implement efficient processes and standards
Coordinate customer service operations and find ways to ensure customer retention
Budgeting, PnL of the outlets
Revenue generation and upselling strategy development
Team Handling
Manage contracts and relations with customers, vendors, partners and other stakeholders
Evaluate risk and lead quality assurance efforts
Oversee expenses and budgeting to help the organization optimize costs and benefits
Mentor and motivate teams to achieve productivity and engagement
Report on operational performance and suggest improvements
Requirements and skills
Proven experience as Head of Operations, Operations Director or similar leadership role
Familiarity with all business functions including HR, finance, supply chain and IT
Good with numbers and financial planning
Outstanding communication and negotiation skills
Excellent organizational and leadership ability
Analytical mind
Problem-solving aptitude
Worked with Restaurant Chains/ multiple outlets previously
Key Skills :
Company Profile
An iconic brewpub in Pune that offers a variety of signature craft beers, brewed in-house using the finest ingredients
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