Deputy Manager - F&A - FS (Retail)

Purpose of the Job: Deputy Manager will be responsible for Client management, Team management, New client transition, MIS & Logs updation, Efficiency improvement of the accounting process.

 

Client Management 

• Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned
• Review (Detailed/High level) of financial statements prepared (P&L, Balance Sheet, Cash Flow etc.) and record entries as necessary
• Preparation of critical audit schedules and review (Detailed/High level) of the same as necessary
• Review and track daily /weekly delivery schedule for financials. Coordinate with US accountants and or client as required. Ensure that the targets & client expectations are met.
• Trouble shooting - Clients issues/ queries/ escalations/ team issues - Single point of contact for any issue related to assigned clients
• Communicate with US counterparts / Clients  thru calls and emails as required
• Review and track the activity checklist for all clients
• Ensure Successful completion of projects assigned on timely basis

New Client & Transition:

• New client setup – Master setups ,  tracking of data/information received
• Rigorous follow up for information & update
• Ensure that activities are carried out and completed per transition plan
• Regular review of the progress with plan
• Active involvement in transition call - planning stage and onboarding stage
• Prepare SOPs/ Process maps/ SIPOC 

Team Management & People Development

• Work allocation to team members, update shift roster and review timesheets.
• Manage the team, provide timely feedback, leave management, motivation, guidance, query resolution, etc.
• Training and development of staff, mentoring etc.

MIS/ Logs

• Ensure preparation and regular updating of process maps, process notes/ SOPs/SIPOC
• Ensure daily updating of delivery trackers 
• Ensure completion and timely delivery of monthly MIS and PLI calculations.
• Update and review client escalations in the standard escalation log and complete RCA.
• Update and review financial errors in the standard error log and complete RCA.
• Monthly preparation of dashboard for assigned clients’ 

Efficiency improvement

• Identification of areas of process improvement
• Review the ongoing process and bring continuous improvement in process for efficiency & quality.

 Supervisory responsibilities: 

• Work  Allocation 
• Monthly One on One Meetings & Performance Feedback
• CBPB calculations
• Performance & Leave Management
• Training, mentoring & motivating team
• Review all deliverables are as per agreed SLA with client.
• Indirect –          

Knowledge and Skills: The individual must possess these skills and abilities, or explain and demonstrate that he/she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities.                                                                   

• Excellent Accounting knowledge.
• Expertise in Microsoft Office and good speed on computers.   
• Excellent Communication Skills and Confidence level.
• Smart & dynamic
• Prior team handling experience of minimum 2 year.
• Accounting knowledge with US accounting experience 
• Transition experience
• Experience in managing high demanding customer.

 Key Metrics measured: TAT and quality of allocated clients. Attrition nos. of team members.

 Educational Qualifications: BCOM / MCOM/ MBA/ Inter C.A. (not pursuing C.A.)/C.A.

 Work Experience: 5-8 years Accounting Background, Preferably having experience up to Finalization of Accounts and handling a team.

 Other Prerequisites:

• Required to work in US shifts. Based on business/project requirement will work in US hours.
• Prior work experience in MNC & matrix organization
• Should have Valid Passport.

Benefits: Working Days: 5 days, Monday - Friday