Sales Coordinator

Job Description:

Job Overview:

We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales team. The successful candidate will play a crucial role in ensuring the smooth operation of the sales department by coordinating various tasks, managing communications, and providing essential administrative support.

Key Responsibilities:

1. Order Processing:

• Receive and process sales orders accurately and promptly.
• Coordinate with the production and logistics teams to ensure on-time delivery of products/services.
• Maintain and update the sales order database.

2. Communication and Coordination:

• Act as a liaison between the sales team, customers, and internal departments.
• Respond promptly to customer inquiries and resolve issues effectively.
• Coordinate meetings, conference calls, and appointments for the sales team.

3. Documentation and Reporting:

• Prepare and maintain sales reports, presentations, and other documentation.
• Assist in the preparation of sales proposals and contracts.
• Keep records of sales trends and customer activity.
• Sales records like Monthly, Quarterly, Weekly, and Daily Sales reports and the Funnel report to be prepared and to be shared with the sales team.

4. Customer Relationship Management (CRM):

• Update and manage customer information in the CRM system.
• Monitor and ensure the accuracy of customer data.

5. Sales Support:

• Assist the sales team in preparing quotations and proposals.
• Collaborate with marketing to ensure alignment of sales and marketing strategies.
• Provide administrative support to the sales team as needed.

Inventory Management:

• Monitor and manage inventory levels to ensure product availability.
• Coordinate with relevant teams to address inventory issues.
• Despatch of materials & installation coordination with the concerned departments and people (Sales, Wesmarc Despatch department, Transportation, Clients, Channel Partners)

Training and Development:

• Stay informed about product features, industry trends, and competitive offerings.

Participate in training sessions to enhance product knowledge and sales skills.

Qualifications : Bachelor’s degree in business administration, Marketing, or a related field.

Experience : 3 to 5 years in the relevant field.

Required Skill: 

• Strong Communication: Excellent written and verbal communication skills.
• Organizational Skills: Exceptional organizational and multitasking abilities.
• Team Player: Ability to work collaboratively in a team environment.
• Detail-oriented: Strong attention to detail and accuracy.
• Computer Skills: Proficient in Microsoft Office Suite and familiarity with CRM software.
• Problem Solving: Ability to identify and solve problems efficiently.
• Customer Focus: Dedication to providing excellent customer service.
• Adaptability: Ability to adapt to a fast-paced and dynamic work environment.