Sales and Operations Executive

Job Description:

Job Title: Sales and Operations Executive

Location: Thane

Department:Sales and Operations

Reports To: Sales and Operations Head

Job Type:Full-Time

Job Overview:
We are seeking a motivated and detail-oriented Sales and Operations Executive to join our team. The ideal candidate will have a strong background in sales, excellent organizational skills, and the ability to manage operational processes efficiently. This role involves coordinating sales activities, managing customer relationships, and ensuring seamless operations to support our business objectives.

*Key Responsibilities:*
- *Sales Support:*
- Assist the sales team in developing and implementing sales strategies to achieve targets.
- Conduct market research to identify new sales opportunities and customer needs.
- Prepare and deliver presentations to potential clients.
- Handle customer inquiries and provide appropriate solutions in a timely manner.

- *Operations Management:*
- Oversee daily operations to ensure smooth workflow and efficiency.
- Coordinate with different departments to streamline processes and improve productivity.
- Monitor inventory levels and manage supply chain logistics.
- Develop and maintain standard operating procedures (SOPs).

- *Customer Relationship Management:*
- Build and maintain strong, long-lasting customer relationships.
- Address customer concerns and complaints promptly and professionally.
- Ensure customer satisfaction by providing exceptional service and support.

- *Reporting and Analysis:*
- Prepare regular reports on sales performance, operational metrics, and customer feedback.
- Analyze data to identify trends, opportunities, and areas for improvement.
- Present findings and recommendations to senior management.

*Qualifications:*
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Proven experience in sales and operations, preferably in the [industry] sector.
- Strong understanding of sales principles and customer service practices.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- High attention to detail and organizational skills.