Sales Manager

Key Responsibilities:

• Appointment Scheduling: Contact potential and existing clients to schedule and confirm appointments for the sales team.
• Calendar Management: Maintain and update the sales team's calendar to avoid conflicts and ensure efficient scheduling.
• Follow-up: Conduct follow-up calls and emails to confirm appointments and provide reminders to clients.
• Customer Service: Address any questions or concerns from clients regarding their appointments.
• Record Keeping: Accurately record all appointment details and client interactions in the CRM system.
• Coordination: Work closely with the sales team to understand their availability and preferences for appointment times.
• Reporting: Provide regular reports on the status of scheduled appointments and any issues encountered.

Qualifications:

• Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.
• Experience: Previous experience in appointment setting, telemarketing, or customer service is preferred.
• Skills:
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Proficient in using CRM software and Microsoft Office Suite
  • Ability to handle multiple tasks and work under pressure
• Personal Attributes:
  • Friendly and professional demeanor
  • Self-motivated and proactive
  • Reliable and punctual

Working Conditions:

• Environment: Office-based or remote, depending on company policy.
• Hours: Flexible, but may include evenings and weekends depending on client availability.

Salary and Benefits:

• Compensation: Competitive salary based on experience and qualifications.
• Benefits: [List of benefits such as health insurance, retirement plans, paid time off, etc.]