Customer Relationship Officer
Job Description:
Job Title: Customer Relationship Officer
Location: Maduravoyil
Salary: Up to 4 LPA
Education: Graduation required
Languages: Proficiency in Hindi and English required
Responsibilities:
Handle customer inquiries and complaints via phone, email, and in-person.
Resolve customer issues promptly and effectively.
Build rapport and maintain customer relationships.
Collaborate with teams to address complex customer concerns.
Maintain accurate records of interactions and transactions.
Requirements:
Bachelor’s degree.
Proven experience in customer service.
Strong communication skills in Hindi and English.
Knowledge of customer escalation procedures.
Ability to work well under pressure.
Benefits:
Competitive salary.
Health insurance and other benefits.
Opportunities for career advancement.
Company Profile
Confidencial --- --- offers a comprehensive range of financial solutions including personal loans, business loans, and rural finance, empowering individuals and businesses to achieve their goals and aspirations. We strive to provide convenient and accessible financial services to customers across ---.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.