Customer Support Specialist
1 Nos.
87267
Full Time
1.0 Year(s) To 5.0 Year(s)
2.40 LPA TO 3.00 LPA
ITES / BPO / KPO / Customer Service / Operations
IT-Software/Software Services
Any - Any Graduation
Job Description:
Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service.
Responsibilities:
- Provide support and assistance to customers using.
- Troubleshoot and resolve customer issues in a timely and efficient manner.
- Communicate clearly and professionally with customers via phone, email, and chat.
- Maintain detailed records of customer interactions and solutions provided.
- Collaborate with the technical team to escalate and resolve complex issues.
Qualifications:
- Minimum 1 year of experience in customer support.
- Good verbal and written communication skills.
- Ability to remain calm and patient while dealing with challenging customers.
- Basic understanding of accounting principles is a plus.
Benefits:
All saturday work from home
Company Profile
Client's progressive technology allows everyone to explore more, interact more, be more curious and achieve more with data. Our simplified presentation propels productivity by allowing specialist and non-users alike to go from dashboard-to-decision.
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- Recruiters will evaluate your candidature and will get in touch with you.