377 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Education qualification: Dip/Degree- in Electronics or Instrumentation or MechanicalWork Experience: 2 to 4 years Previous Experience in Gauging Field of Installation, Field support to customer, Increase sales target.Work locations: Pune, Bangalore Job ResponsibilitiesWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose ...

We are having an urgent opening for the position of Service Desk Technician II for a reputed company at the Navi Mumbai (Juinagar) location.  Job Summary: The Service Desk Technician II can be the first contact for customers to resolve their technical issues or to process their service requests. May also be an escalation point for ...

What you will work on:We are looking for an experienced L2 Support Engineer to join our technical support team. Theideal candidate will have strong written and verbal communication skills, a solid understanding ofSQL, and excellent diagnostic abilities. In this role, you will handle complex technical issuesescalated from Level 1 support, ...

Participate in 24x7 shiftsMonitor the stability of our products with various internal tools.Handle incident response, troubleshooting and fix for various product/services.Handle escalations as per policies/procedures.Get different internal/external groups together to resolve production site issues effectively.Communicate clearly on tickets, phone calls made to the team about various issues.Exhibit a sense of ...

Eligibility Criteria: Any Graduate, BE, B.Tech Must have sound knowledge on Managing the Storage for VM Ware, Citrix, AWS, Azure and other Cloud technologies Certified Data Management Administrator (NCDA), EMC Proven Professional Certification (EMC), and NetApp Certified Data Administrator, ONTAP. Certifications like MCSE, MCSA, and/or various UNIX certifications are a plus. Exposure with other Cloud Services ...

Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents. Provide storage provisioning for NAS/CAS/SAN systems. Providing Level 2/3 DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed. Implement, maintain, monitor, performance tuning and upgrade Network Attached Storage ...

REQUIREMENTS: Communication Skills: Strong verbal and written communication skills. Excel Proficiency: Ability to use Excel for data analysis and reporting. Decision Making: Effective decision-making skills to handle operational challenges. Problem Solving: Strong analytical and problem-solving skills to address and resolve issues. Relationship Management: Ability to build and maintain professional relationships ...

Job Title: Collection Debt Manager Location: Mumbai/ Palanpur/ Himatnagar/ Ahmedabad  Department: Collections   Position Overview: The Collection Debt Manager is responsible for overseeing and managing the debt collection process for the organization. This role involves developing and implementing strategies to improve collection rates, managing a team of collection agents, ensuring compliance with relevant laws and regulations, ...

Overview: We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities: Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely ...